Hub | Managing meters

Overview of metering management

The Utilidex | Energy Hub supports the importing of meter data for gas & power. The platform provides adapters for most of the metering providers, as well as allowing customers to import both raw and settl...


Making sure you receive your meter data

The Utilidex | Hub can be set up to poll for new meter data every 15 minutes, checking either the email/SFTP/FTP depending on what has been set-up. The system will import all data that it finds on the location/...


Connecting to metering providers

The Utilidex | Hub supports three connection methods to metering providers, both FTP/SFTP and email. This is the common standard currently supported within the industry. An FTP connection can either be push or...


Patching; Substituting Spikes

It's possible that you may receive a spike in meter data which is caused by a faulty meter read, commonly caused by a temporary loss in the connection of the meter. The half-hourly data you receive for c...